In the competitive world of fashion e-commerce, customer service isn't just about answering questions, it's about navigating a complex landscape of fit uncertainty, seasonal demands, and return management that other industries simply don't face.
Seasonal Ticket Spikes
Sizing & Fit Uncertainty
High return rates
Unsustainable Support Costs
Fashion Industry Expertise
Purpose-built for fashion terminology, sizing questions, fabric information, and complex return scenarios that are unique to clothing retailers.
Proven ROI
60% reduction in customer service costs while maintaining or improving quality. Our platform pays for itself within the first month.
Early Product Insights
Identify sizing issues, fabric complaints and product defects before they become widespread problems, reducing returns and improving product development.
Proactive Learning
The system identifies patterns in customer questions and suggests new protocols, continuously improving without requiring constant management.
How Sammy works
Lower support costs
Faster response times
Automation potential
Features
Upload your product details, size charts, and policies. Sammy learns the ins and outs of your clothing line through simple conversations.
Our fashion-focused AI adapts to your unique communication style, whether you're high-end luxury or casual streetwear.
Let Sammy handle order tracking and size questions automatically, while keeping human expertise for product complaints and styling advice.
AskSammy is built from the ground up for fashion e-commerce brands. Unlike generic customer service AI, Sammy truly gets the unique challenges of selling clothing online.
Providing the best solution
Didn’t find the question you are looking for?
Contact our support
